We must maintain focus on our customers, both internal & external, by giving them priority. Strive to exceed their expectations in terms of the value and quality delivered.
Work & Play
We must create and maintain an atmosphere of enjoyment while at work, making work a happy place we can all look forward to.
We must strive for excellence in whatever we do. Focus on continuous improvement in interactions with people, efficiency of processes, and the wellbeing of the organization.
We must give fellow colleagues the opportunity and freedom to think and act in ways that will allow them to get the job done, and yet be consistent with the processes laid down.
We must ensure consistency between our words and actions, always delivering what we commit. We can thereby maintain transparency, trust and accountability.
We must continually apply intelligence, reason and technology to our work and environment. This allow us to take informed risks & champion new ideas to improve our business as well as the community.
Respect for all
We must give everyone, with whom we interact, respect and consideration.
We must foster an environment wherein we can efficiently utilise the abilities of all team members to achieve goals. We should work on the premise that the whole is greater than the sum of the parts.
We must feel responsible and accountable for the commitments we make and the quality of the results we deliver to all our stakeholders.